Private Data Services

EMBL-EBI employs protective mechanisms to prevent excessive downloads from impacting overall service quality. 
If you have significant download demands, please contact us: https://www.ebi.ac.uk/about/contact
Full terms: EMBL-EBI terms of use

Publicly accessible link to this article

This document focuses solely on private data, which by definition requires authentication and authorisation to be accessed.

Performance and status of Transfer Services

• Performance and status of Transfer Services

Transfer Announce mailing list

Consider joining our public mailing list for status and change announcements: transfer-announce@ebi.ac.uk.

• Mailing list archives
• Mailing list subscription page

Standardised data hierarchy and network requirements

The following transfer methods all provide access to the same folder structure, and data uploaded using any of these methods will have the same Unix permissions when the upload finishes.

To access any of these protocols, a Transfer service Account, also known as an ftponly account, is required.

Endpoint	Protocol	Documentation	EBI IPs	EBI Network rules	External institution network requirements
EMBL-EBI Private Collection (GCS)	Globus and HTTP	Globus How-To Globus documentation Client needed (GCP)	193.62.192.146 193.62.192.147 193.62.192.148	Ports 50000—​51000 inbound and outbound to/from ANY Port 443 inbound and outbound to/from ANY
ftp://ftp-private.ebi.ac.uk	FTP - File Transfer Protocol	Client recommended (lftp)	193.62.193.162	21 inbound and outbound to/from ANY Passive ports from 40000 to 50000
fasp.ebi.ac.uk:~	IBM Aspera  FASP - Fast Adaptive and Secure Protocol	Aspera Command Line Aspera Connect Aspera Firewall considerations FASP security: Aspera Connect transfer client authorised keys and aspshell How to transfer files to and from EMBL-EBI using IBM Aspera	193.62.193.164	33001 (TCP) inbound and outbound to/from ANY 33001 (UDP) inbound and outbound to/from ANY	Permit TCP outbound to 193.62.193.164 on port 33001 Permit UDP outbound to 193.62.193.164 on port 33001 Permit UDP inbound from 193.62.193.164 on port 33001

How to request assistance or report an issue

• For any enquiries about the contents of projects and release dates, please go to =>  https://www.ebi.ac.uk/about/contact/support
• To ensure your network is not the problem, you can use https://testmy.net/auto and provide the results for that site in the next step if needed. 
• To request assistance about the Transfer Services systems, please open a ticket with your name, IP, command used and all the logs you can provide using the ServiceNow form for external users =>    External ServiceNow form

Other related documents

• Link to Public Knowledge Base for Public Data services
• https://www.ebi.ac.uk/training/events/open-access-finding-and-accessing-open-data
• https://www.ebi.ac.uk/training/online/courses/finding-using-public-data/
• 5 minute video explaining the changes between GlobusV4 and Globus V5